Your privacy is important to us. This policy explains exactly what data crazy time app collects, why we collect it, how we use it, and what rights you have as a player in Bangladesh.
Our Privacy Commitments
Six core principles that guide how crazy time app handles every player's personal information.
All personal data stored by crazy time app is encrypted at rest using industry-standard protocols. Your name, phone number, and payment details are never stored in plain text on our servers.
Crazy time app does not sell, rent, or trade your personal data to third-party marketers. Your information is used only to operate the platform and improve your experience as a player.
You have the right to access, correct, or request deletion of your personal data held by crazy time app at any time. Submit a request through our support team and we will respond within 30 days.
All payment data processed through crazy time app — including bKash, Nagad, and Rocket transactions — is handled via encrypted connections. We do not store full payment credentials on our platform.
Crazy time app uses cookies to keep you logged in, remember your preferences, and understand how players use the platform. You can manage cookie preferences through your browser settings at any time.
You can opt out of marketing communications from crazy time app at any time by contacting our support team or using the unsubscribe option in any promotional message we send to your registered contact details.
Welcome to the crazy time app Privacy Policy. This document explains how crazy time app ("we", "us", "the platform") collects, uses, stores, and protects the personal information of players who register and use our services — including the website, mobile app, sports betting section, and live casino games.
We understand that privacy matters deeply to our players in Bangladesh. When you trust crazy time app with your personal details, we take that responsibility seriously. This policy is written in plain language so you know exactly what happens to your data — no hidden clauses, no surprises.
By registering on crazy time app or continuing to use the platform after this policy has been updated, you confirm that you have read and understood how we handle your personal information. If you disagree with any part of this policy, please stop using the platform and contact our support team to close your account.
This Privacy Policy should be read alongside the crazy time app Terms and Conditions and Responsible Gaming Policy, both of which form part of your agreement with us.
Crazy time app collects only the data that is necessary to operate the platform, verify your identity, process payments, and keep your account secure. The categories of personal data we collect are set out in the table below.
| Data Category | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, gender | Age verification and account registration |
| Contact Data | Phone number, email address | Account communication and support |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, OS | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited, games played, bet history, session duration | Improving the platform and responsible gaming monitoring |
| Verification Data | National ID, passport copy (when requested) | KYC compliance and withdrawal verification |
Crazy time app does not collect sensitive data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.
Crazy time app collects your personal data through several channels depending on how you interact with the platform:
Crazy time app uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that would surprise you or that you would reasonably object to.
Crazy time app will never use your personal data to make fully automated decisions that significantly affect you without human review. If you believe an automated decision has been applied to your account incorrectly, contact our support team.
Crazy time app uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website.
| Cookie Type | Purpose | Can You Disable? |
|---|---|---|
| Essential | Keep you logged in, maintain your session, process bets | No — required for the platform to function |
| Functional | Remember your language, odds format, and display preferences | Yes — via browser settings |
| Analytics | Understand which pages and games are most popular on crazy time app | Yes — via browser settings |
| Security | Detect suspicious login attempts and protect your account | No — required for account security |
You can manage or delete cookies through your browser settings at any time. Note that disabling non-essential cookies will not affect your ability to use the core features of crazy time app, but some preferences may not be saved between sessions.
Crazy time app retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention periods we apply are:
When data is no longer required, crazy time app securely deletes or anonymises it so it can no longer be linked back to you as an individual.
Crazy time app takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse.
While crazy time app takes every reasonable precaution, no online platform can guarantee 100% security. If you suspect your account has been compromised, contact our support team immediately and change your password.
As a crazy time app player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your request and we will respond within 30 days.
Request a copy of all personal data crazy time app holds about you, including your account details, transaction history, and any verification documents on file.
Ask crazy time app to correct any inaccurate or incomplete personal data we hold about you. Some fields such as name and date of birth may require verification documents to update.
Request that crazy time app deletes your personal data. Note that some data must be retained for legal and compliance reasons even after your account is closed.
Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose to leave crazy time app.
Object to crazy time app processing your data for direct marketing purposes. Once you object, we will stop sending you promotional communications immediately.
Ask crazy time app to restrict processing of your data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
Crazy time app is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered on crazy time app, please contact our support team immediately. We will close the account and delete all associated data as quickly as possible.
Crazy time app uses age verification checks during registration and may request identity documents at any time to confirm a player's age. Any account found to belong to a minor will be closed immediately and all funds forfeited in line with our Terms and Conditions.
Crazy time app may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
For significant changes that materially affect how we use your data, crazy time app will make reasonable efforts to notify you via your registered contact details before the changes take effect. Continued use of the platform after the updated policy is published constitutes your acceptance of the revised terms.
We encourage you to review this page periodically so you are always aware of how crazy time app handles your personal information.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how crazy time app handles your personal information, please get in touch with our support team.
We aim to respond to all privacy-related requests within 30 days. For complex requests, we may need up to 60 days and will notify you if this is the case.
Your Data Is Safe With Us
Now you know exactly how crazy time app protects your privacy, take the next step. Register in minutes, deposit via bKash or Nagad in BDT, and enjoy sports betting and live casino games built for players in Bangladesh.